If for any reason you are not satisfied with your product, we will do everything we can to correct the problem for you. All of the bicycles are covered under their respective manufacturer's warranty and are sold brand new in the original packaging, if a part is missing or there is damage to the bicycle, contact us immediately and we will promptly take care of the problem. We will accept product returns for up to 10 days after receiving the product. You must contact us in advance for a return authorization number. A restocking fee may apply and shipping charges are non-refundable. We do not accept returns on bicycles that are damaged by excessive customer abuse.
PoliceBikeStore.com is taking the guess work out of shipping charges. Shipping is calculated based on the dollar amount of your order and is capped at $29.95.
All of our items ship promptly and will arrive in 3-7 business days. If for some reason the time will be longer, we will notify you of the status of your order.
Please start with our most Frequently Asked Questions or contact us for answers.